Operations/Administrative Assistant - Xinet GmbH
Xinet is looking for a full time operations-administrative assistant for its Xinet Europe office located in Munich, Germany. Founded 15 years ago, Xinet develops Digital Asset Management software for the advertising, printing, and publishing industries. For more information about the company and its products, please see the Xinet website: www.xinet.com.
Answer and route incoming phone calls
Review customer purchase orders for accuracy in pricing and other required information
Process customer orders within the company's database and accounting systems
Handle software licensing requests and inquiries
Create and update customer and integrator database records
Ship software and literature packages to customers
Update cash account entries
Process and pay accounts payables
Process and monitor accounts receivables
Monitor and process VAT when applicable
Prepare monthly payroll, payroll tax, social insurance and health insurance payments
Serve as liaison between company's bank and Berkeley accounting staff
Work with the company's accounting and tax consultants
Serve as liaison between accounting consultants and company's Berkeley accounting staff
Work with accounting, operations and sales staff as required
Provide assistance with other office administration tasks as needed
This position reports to both Xinet's Chief Operating Officer and Chief Financial Officer, who are based in Berkeley, California. You will also have the opportunity to work very closely with Xinet's sales staff. This is a demanding position with a lot of responsibility: it requires a lot of ongoing communication with staff in other company departments, as well as the ability to work autonomously. Applicants should have the following talents, education, and experience:
Be flexible and self-sufficient.
Have excellent English and German speaking skills.
Have strong written and verbal communication skills.
Have a proven ability to prioritize tasks and make informed decisions.
Be committed to providing excellent customer service, helping Xinet preserve and extend its long term relationships with its software endusers and integrator sales channel.
Be a quick worker who is attentive to detail, able to follow complex procedures, and adept at anticipating problems before they occur.
Have good computer skills, including familiarity with basic software such as Microsoft Office. Familiarity with Macs is great but non-essential.
Also of interest but not required is experience with CRM software or other types of database tools.
Have a mature understanding of teamwork and be comfortable in a team environment.
Education: a Bachelor's or Hochschulabschluss degree is preferred.
Interested applicants should submit their CV to us at Ops-AdminJob@xinet.com. At some point in the hiring process you will be required to submit a one page essay in English which presents your problem-solving skills and customer service experiences. We're most interested in specific examples of your detail-oriented work and how you've stayed organized when faced with multiple tasks or demands. Submitting this essay at the same time as your CV will get our attention.
This is a full-time position and salary is commensurate with experience. Xinet offers a casual yet fast-paced corporate lifestyle. Standard work hours at Xinet GmbH are 09:00 to 17:00, Monday to Friday. Flexibility will be needed regarding work hours as the company's business hours in Berkeley are 06:00 to 18:00, and communication by teleconference with the Berkeley office will be required.
